Our Values

Our Vision.

Our customers recognise Sage Vets as a pet care provider that offers genuine partnership. We provide unbiased and stress-free advice every step of the way, and you take comfort that we supply you with all the knowledge and information you need to make the right decision for your pet

Our Mission.

Our mission is to provide a customer-centred standard of veterinary care, by attracting, retaining, and developing a high-performing team that positions Sage Vets as one of Western Australia’s most trusted and customer-focused brands

Our Values

Personal accountability

We take personal accountability for delivering on our commitments and responsibilities, which enables us to work with confidence and own the decisions we make.

Team accountability

As a team, each member holds themselves accountable to the team’s goals and takes personal responsibility for the team’s success. As individuals, we make a strong personal commitment to our own growth and development, and each other’s. This commitment to team accountability enables us to work in an environment of trust, with open and honest communication, where our customers view Sage Vets as one unified and seamless entity.

Informed consent

We provide our customers with accurate, unbiased information that ensures they’re able to understand all the options available to them, allowing them to make a fully informed decision on the level of care for their pet.

Customer-centric

Our customer is at the centre of everything we do, and we work with the respect and professionalism that we would want to receive.

The way we do anything is the way we do everything

We believe in consistency and clarity of care. This means that we operate to specific, consistent high standards, across the board.

Structured autonomy

We believe in consistency and clarity of care. This means that we operate to specific, consistent high standards, across the board.

Together we do more.

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