At Sage Vets we’re passionate about developing the skills and education of the next generation of vets.
To achieve this, we created our Sage Vets Grad Mentorship Program. Designed for new graduates, our program helps you develop the knowledge, understanding, and communication skills you need to become the vet you want to be.
Our program is structured to teach our graduates everything they need to get them into their professional calling, enabling them to provide a valuable contribution to the Sage Vets team, and our local community.
You get to work directly in a supportive, hands-on, professional learning environment, and will receive every opportunity to grow your skills and put your theory into practice, using the latest in veterinary technology.
Our intake commences in December 2021 / January 2022 with four positions available. So step outside the classroom, and see where our Grad Mentorship Program will take you.
Working at Sage Vets means you’re 100% aligned with our values. And we mean 100%.
Our values are everything to us. They’re what drive us, and what sets us apart from the rest. Our values are why our new client count is growing by 25% every year.
If you want a place where you’ll practice the industry standard, vet-centred intervention model, where the customer is forced into your definition of ‘gold standard’, you won’t find that here.
Our staff retention rate for 2019 was 97%, which says a lot about what it’s like working at Sage Vets.
Love who you work with
Our Net Promoter Score, the global standard for measuring customer satisfaction, was 85.4. This means that 85% of our customers aren’t just happy, but they’re so engaged with Sage Vets that they proactive recommend us to other pet owners.
At Sage Vets you’re in control of your development, with a Personal Development Plan, allowance and study leave that’s tailored to your career goals.
Your Plan provides you with access to funded, ongoing education opportunities, and veterinary networking experiences, so you can continue to learn, grow, and develop your skills and expertise as you work.
Attend an orthopaedics course in Sydney, or learn about ultrasound in Adelaide. Take an advanced nursing workshop, or dive head-first into a customer service delivery program. Our Personal Development empowers you to grow your career the way you want to, while building skills that give back to the community we serve.
We meet quarterly to set you development goals for the next quarter, identify any communication skills you want to learn, and identify any gaps we can help you close.
There’s no failing at Sage Vets. We focus on opportunities for improvement, in everything we do. If you work to our values, and do everything you can to be better every single day, then we’ll always support you 100%.
We’re one big family at Sage Vets, and we make sure our family loves coming to work every day.
We know how to have fun, so we line up a great social calendar each year as a way to give back for your hard work. From casual BBQs, to bushwalking, or drinks on the beach and dinners out, there’s sure to be something that fits your definition of ‘fun’.
Sometimes it’s the small things that count. Every clinic has its own coffee machine for you to use throughout the day. We wouldn’t say we’re coffee connoisseurs, per se—but we do enjoy a good brew.
Sometimes it’s nice to have the option to take an extended holiday. At Sage Vets, you can. On top of the standard four weeks leave, all Sage Vets veterinarians receive the opportunity to purchase two additional weeks’ leave. If you purchase these two weeks, this means that in total you’ll receive two weeks leave paid at your full pay rate, then four weeks leave paid at a half pay rate.
When you work at Sage Vets, you’re never in this alone.
Each one of our staff is supported by a group of over 50 vets and nurses, all here to help you succeed. This network is available to you at all times, whether it’s in person, or via our iPad video link that provides real-time support across all of our clinics.
You will always work alongside a team of qualified vets and experienced nurses, who will support you. Want a second opinion from a team member – no problem. Ask the client to leave their pet with us, and one of our senior team members will come to help out – all at no additional charge to the client.
We’re here to provide the best level of care to our customers, and give them peace of mind that their pets are being looked after. It’s that simple.
Our focus isn’t on sales or revenue; it’s on providing the best quality customer service we can. This is a major part of our values, and makes us who we are. So we measure your performance based on the level of service you provide to our customers.
Communication between our teams is crucial. To ensure our communication remains seamless, we’ve developed custom-built practice management software that’s powerful—but simple.
Days don’t always go as planned, and one late customer can set you back an entire day. With this in mind, we’ve made sure that every ninety minute block has fifteen minutes blocked out, and set aside for catch-up time, scheduling phone calls, and all the things you can’t do when you’re with a patient. This helps us continue to deliver the best level of customer service we can.
Each one of our veterinarians completes a skills-based competency worksheet. This details the surgeries you can do, and the time it takes you.
This way you’ll never be rushed in surgery, and you’ll never be in over your head.
Want to learn a new surgery? Just put up your hand, and we’ll ensure a colleague spends time with you, teaching you the procedure, then supervising your surgeries.
Our management team consists of our General Manager and our Administration Manager, who you’ll get to know and see around. Because Sage Vets isn’t a big corporate chain. There’s no corporate bureaucracy or no operation models where one person dictates the standards for our clinics. This is part of our General Manager’s passion for protecting your autonomy, and encouraging you to make your job your own.
At Sage Vets we’re run by our General Manager. We worked this way for the last 6 years to ensure we have a clear structure to follow, and well-thought-out operations to work towards. There are no knee-jerk reactions, no rapidly-changing expectations. A General Manager means we can work more effectively, with one single reference point to guide the business operations side of what we do. This results in more effective operations, and increased staff happiness.
Our General manager holds extensive qualifications in business, is a Certified Executive Coach, an accredited 7 Habits of Highly Effective People and Speed of Trust facilitator, and has completed executive education in neuroscience.
Graduates receive 1-on-1 weekly coaching sessions with our General Manager in addition to 1-on-1 mentoring sessions with senior veterinarians.